Privacy Policy

The data collected, whether personal or non-personal, is safeguarded according to the highest international standards of protection. This policy is in full compliance with the European General Data Protection Regulation (GDPR), as well as the relevant laws and regulations applicable in the United Kingdom.


1. Notice

Whenever we require information that can be used to personally identify you, we will explicitly request it from you and/or seek your permission to use it. Our system prompts for this information whenever your explicit consent is necessary to proceed.


2. Your consent

By accepting this privacy policy and providing us with your personal information, you consent to us processing the provided information in accordance with the description outlined in this privacy policy.


3. Usage

3.1. Data we collect

We gather different types of personally identifiable information, encompassing details that can directly identify you, such as your name, email address, payment information, and more. Additionally, we collect data regarding your usage of our platform through optional cookies. It's important to note that this data is collected and processed in a fully anonymous manner, ensuring that it cannot be traced back to you or your personal identity.


3.2. How we use your data

We utilize your personally identifiable information for the following purposes:

  • Provid you with full access to all features of our website and webapp.
  • Process your payments securely.
  • Send you important notifications.
  • Contact you to update you on the status of your order, address any issues with your order, or respond to your support requests.

Anonymous usage data is used to analyze how our users interact with our platform, allowing us to enhance our services. This data may be shared with third-party partners, such as marketing agencies, to improve our operations. Before sharing this data, it is fully anonymized. In the event of a legal request for your personally identifiable information or other data pertaining to you, such as from a federal court, judge, or law enforcement agency, we are legally obligated to provide the requested information without your consent or prior notice.


4. Retention of information

We retain your information for the duration necessary to provide you with our services. All personally identifiable information will be deleted upon your request to stop using our services, such as by deleting your account, the expiration of your subscription, or if you explicitly request us to do so. Once your request is submitted and verified, we will delete your information within 14 days. However, certain legal requirements may necessitate the retention of information for a longer period. If mandated by law or ordered by a federal judge or court, we may be required to retain information for an extended duration and/or share it with the respective organization.


5. Your rights

5.1. Your rights

You are the owner of your information, and as per the General Data Protection Regulation (GDPR), you possess certain rights pertaining to how your information is handled by us.

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to data portability

If you would like to make use of any of these rights, contact us via hello@aestheticroomai.com and we will be happy to help.


5.2. Right to object

In accordance with the European GDPR, we are obligated to inform you separately about your right to object. As per the GDPR, you have the right to object to the processing of your personally identifiable information for direct marketing purposes. If you raise an objection, we are legally obliged to promptly cease processing your information for such purposes. You may submit an objection via hello@aestheticroomai.com.


6. Opting out

You can opt out of receiving marketing emails from us by clicking the unsubscribe link at the bottom of our emails. You can also opt out of receiving marketing emails from us by contacting us via email.


7. Security of your information

We take the security of your information very seriously. We utilize industry-standard security measures to protect your information from unauthorized access, modification, or destruction. We use the latest encryption technology to ensure that your information is transmitted securely over the internet.


8. Changes to this policy

We reserve the right to make changes to this privacy policy at any time and if we do, you'll be notified by email.


9. Subprocessors and Third-Party apps

To provide our services effectively, we engage the services of subprocessors and third-party apps who may have access to your personal information. These entities are contractually bound to comply with applicable data protection laws and regulations and are subject to our control and supervision. The following is a list of subprocessors and third-party apps we work with:

  • Google Analytics
  • Google Tag Manager
  • Google Cloud Platform
  • Stripe
  • SendGrid
  • Facebook
  • Instagram